Tree Pros / Urgent Tree Situations
First, keep clear.
A fallen tree or hanging limb can turn a familiar property into an unsafe place. Keep away from unstable trees and downed lines. If people face an immediate threat, contact emergency services rather than waiting for a routine tree-service response.
Immediate danger comes first
Do not approach, climb, cut or pull on a damaged tree. Keep other people and pets away from the affected area without putting yourself at risk. Avoid routes beneath suspended branches and do not drive over downed wires. Electrical lines must be treated as dangerous even when the surrounding property has lost power.
For an immediate threat to life or an electrical emergency, contact emergency services or the utility. Tree Pros does not perform utility emergency work and does not advertise 24-hour dispatch or guaranteed immediate arrival. The contact information on this website is not an emergency reporting system.
Describe what is affected, from a safe place
Once the immediate response has been addressed, useful information includes whether a tree blocks the only driveway, touches a building, rests on a fence or prevents a gate from opening. Explain whether the property is occupied and whether another entrance exists. Do not enter the affected area to collect details or take photographs.
A tree resting against a roof or unstable structure may require coordination with building professionals. Wires require utility involvement. These conditions can affect when ordinary tree work is possible and what must happen first. A description helps organize the next step; it cannot confirm remotely that the tree or site is safe.
Move from the hazard to a workable plan
An urgent assessment may lead to removal of a damaged tree, selective limb removal or clearing a fallen trunk once conditions permit. Access restoration and wider debris cleanup can be separate stages. Agree priorities and the extent of the work rather than assuming that every storm-related task is included.
For a second home, ask a caretaker or property manager to coordinate only from a safe location. No one should enter a hazardous area merely to prepare for tree work. Routine business hours are Monday through Friday, 8:00 AM to 5:00 PM; the business is closed Saturday and Sunday. Availability and scheduling must be confirmed, and an immediate danger should never wait for those hours.
Situations to discuss
- Hanging or unstable storm-damaged limbs
- Fallen trees blocking the only access
- Trees resting against buildings
- Tree damage involving electrical lines